More time for sales. One system for the whole workflow.

The internal test costs $2,000, including AI usage within the agreed scope. Production rollout starts at $7,500 in total, including the paid test. After launch, the subscription is $120 per paid account, with a minimum of $600 per month, plus AI usage. Integrations and extensions are quoted according to scope. Prices exclude applicable taxes.

Yes. When continuing the same project, we credit the paid test fee of $2,000 once towards the total rollout price. At a total price of $7,500, the remaining balance is $5,500.

System maintenance, support for the agreed functionality, updates and training for new users. The training programme includes learning materials and one shared online session each month, lasting up to 60 minutes, covering getting started, updates and questions. New integrations, modules, additional processes and bespoke work are quoted separately. The subscription begins at the agreed production launch.

Each enabled, named employee account with access to the system, including owners and managers. The price is $120 per account per month, with a minimum of $600 covering up to 5 accounts. Six accounts cost $720. Not logging in does not remove the charge. AI agents, your customers, widgets, forms and technical integration accounts are not paid users.

During the test, we assess the selected AI model’s answer quality and the cost of typical operations. We then recommend an AI model for rollout and explain the choice. You provide the expected daily volume and operating days per month. We use these assumptions to estimate a cost range for the recommended AI model. An internal test does not measure actual customer traffic. After launch, we compare the forecast with actual usage, billed separately from the subscription.

An environment prepared for your team using an agreed sample of materials and messages, specific scenarios to evaluate and an agreed round of adjustments. You receive an assessment of the selected AI model’s answer quality on the tested examples: what it answers correctly, any errors, gaps in knowledge and cases that need a salesperson. We recommend an AI model and explain the choice based on answer quality and usage cost. For that model, we prepare an indicative cost estimate using test operations and your expected workload. Continuing is optional. The test is internal, without serving end customers. We confirm the scope of reminders and follow-ups before starting.

We usually start with 20–30 products across several categories and 10–20 past email threads, including product descriptions or specifications and enquiry-handling rules. We adapt the sample to your process. If you do not have a product catalogue, we agree a suitable set of materials about your offering.

We can prepare the materials together and add the agreed sample for you. If you prefer to add it yourself, we agree the available method before starting. You do not need to organise your company’s entire knowledge base to begin.

You have 7–14 calendar days to evaluate the prepared environment. Preparation time depends on the scope and quality of the materials. We agree specific dates before starting.

After the free presentation, you decide whether to order a test. The test ends with a summary of results and limitations, and you can stop there. Production rollout and the subscription do not start automatically.

Once you have paid for the rollout, you retain the licence for the agreed scope of the system even if you stop using our maintenance service. You can move it to your own environment or a provider of your choice and maintain it yourself or with another company.

We can also agree to run the system on your infrastructure (self-hosted / on-premise) with continued maintenance by SalesAgentAI. Technical requirements, service scope and costs are agreed separately.

We provide your data, the agreed system handover package and assistance required by law. Additional adaptation and setup in the new environment may be charged separately where they fall outside our legal and contractual obligations; we agree the scope and price before starting. The contract sets out the terms for stopping work, termination and settlement.

When enquiry volumes and workload are too low to justify a rollout, or the process relies on functionality or data we cannot provide within the agreed scope. The initial discussion and test help assess fit before a larger commitment.

It depends on the process. We can start with agreed company knowledge and enquiry handling. If a scenario requires current stock levels, prices or writing data to another system, we include the necessary integration in the rollout plan and quote it separately.

Yes. Once the customer is identified and the interaction is linked to the right case, the agent uses previous conversations, needs, agreements, stage and next action. Chat, email and salesperson notes contribute to a shared history. Ambiguous matches require confirmation. Automatically adding call transcripts or summaries requires the telephony module; manual call notes are included in the standard scope.

The company agent handles shared channels, gathers needs and qualifies enquiries under company rules. A salesperson’s agent supports one person with assigned cases and can have an individual style, instructions and settings. Both use shared knowledge and retain customer agreements when a case is handed over. A personal profile does not override product facts, pricing rules or permissions.

Yes, within the enabled functionality and your permissions. The panel covers company knowledge, products, descriptions and use cases, as well as agent settings, autonomy, approvals and operating hours. In the Experience Center, you submit examples and corrections for review before they are applied. We agree the scope of self-service configuration during rollout. Live ERP stock levels or prices require the appropriate integration.

During the test, we evaluate messages internally using examples and test addresses. Before production, we agree which actions the agent can take independently, which require approval and when a person takes over. The level of autonomy depends on the agreed scope, channels and scenario results.

We define what information it should collect and when a salesperson needs to decide. We include difficult cases in the test to evaluate how knowledge gaps are flagged and how a person continues handling the enquiry.

In the Experience Center, we record the example, identify the cause and determine the necessary changes to knowledge or handling rules. After an adjustment, we recheck that case and similar questions. The correction process and our support scope are agreed as part of the test or rollout.

Your company’s data and materials are used to deliver the agreed service. Before working with real data, we agree its scope, team access, required connections and the AI services used. A data processing agreement sets out how personal data is processed. The documents for your rollout specify how and when data is returned or deleted after the cooperation ends, including the handling of backups.